Blood Clots, Patient Safety

FREE Patient-to-Nurse Chat Line

Please do not ask questions about your health in the comment section or include any personal information about yourself. If you’d like a confidential chat with us, please go to our Virtual Patient Care website, by clicking here.

Virtual Patient Care is a free online service where patients can speak with experienced registered nurses and get personalized answers to their questions. 

In this video by Michael Wong, Founder and Executive Director of the Physician-Patient Alliance for Health & Safety explains what prompted the Physician-Patient Alliance and its cardiovascular partners – American Heart Association, AC Forum, Heart Rhythm Society, StopAfib.org, Mended Hearts, and Preventive Cardiovascular Nurses Association – to establish a nursing chat line:

“During the current COVID-19 conditions, patients face the burdens of social distancing and increased difficulty in reaching clinicians busy with emergencies. To meet the pressing needs of patients during this COVID pandemic, the Physician-Patient Alliance, with an unrestricted grant from the BMS-Pfizer Alliance, and our cardiovascular partners recently launched a free virtual patient care website and chat line.”

The most asked question on the chat line, which launched April 23, is “Are cardiovascular patients more at risk of getting COVID-19?”

The chat line is a model of collaboration and innovation, said Mr. Wong – “The Virtual Patient Care initiative … brings together pharmaceuticals, health advocates, medical organizations, and even a PR agency. And, it takes that organizational collaboration and marries it with telehealth to help patients get the answers they may need during this time of social distancing during the COVID pandemic.”

You can find the Virtual Patient Care site by going to VirtualPatientCare.org

So, how can you help? 

First, make sure you are healthy. If you have a question, go to Virtual Patient Care, and ask our nurses. 

Let your friends and family know about the Virtual Patient Care free service. And, show your support by following us on Twitter, Linkedin, and Facebook

Keep well and keep safe!

21 thoughts on “FREE Patient-to-Nurse Chat Line

  1. Mrs.Dankins

    My husband started vomiting last night so we thought it was acid reflux so he took two tums and went to sleep. We got up this morning as normal had coffee and went on with our day had lunch. Everything went fine until just now. He is back vomiting,cant poo,what could this be?????

    • Michael Wong

      Mrs. Dankins, Thank you so much for reaching out to us. I am so sorry to hear about your husband’s condition. Unfortunately, we cannot provide you with a diagnosis over our chat line, or prescribe you medications. Please consult with a doctor to get any diagnosis and treatment for his condition. If you don’t have a doctor, there are a couple of resources to healthcare providers that may be helpful – (1) Your local pharmacist may have a clinic that provides visits at an affordable price. (2) There may be charitable healthcare providers or hospitals in your area that provide free health services. Search “charity hospitals near me” to locate them.

      • rupesh bohora

        me and my partner had totally unprotected sex without caring safe and unsafe days and also we didn’t took care of anything else, we are of age 17 and 18… she took ipill which was 1st time she used it and last time before marrige…. so will it effect her future or which we did without caring anything is okay?

    • Tonya Prichett

      My husband went to the ER with pain in his right knee, they X ray and said it was a sprang, to use ice and heat, wrap it and anti-inflammatory meds for the swelling. Today he did exactly that and now he his using the heating pad but his leg ankle and top of foot is very cold to the touch and he said it feels numb of weird. Should he go back to the doctor?

    • Michael Wong

      Thank you so much for reaching out to us, Laura. Unfortunately, we don’t do “house visits”.

      Please consult with a doctor to get a diagnosis and treatment for your condition.

      If you don’t have a doctor, here are a couple of resources to healthcare providers that may be helpful: (1) NeedyMeds has a database of free or low-cost clinics. (2) Your local pharmacist may have a clinic that provides visits at an affordable price. (3) There may be charitable healthcare providers or hospitals in your area that provide free health services. Search “charity hospitals near me” to locate them.

      In future, please don’t provide any personal information in these comments. For a confidential chat with our nursing team, please go to https://www.virtualpatientcare.org/

      • Michael Wong

        Dear Frank, I have emailed you. In the future, please do not use this comment function to communicate with us. Thanks for reaching you to us.

  2. sara

    I’m having really weird breathe kinda pain. I’m 24 and it’s starts from the left side of my neck and shoulder down halfway to the middle of the back. hurts to breathe in

    • Michael Wong

      Thank you so much for reaching out to us, Sara. In future, if you’d like to chat with us about a health question, please go to our Virtual Patient Care website by clicking here.

      Unfortunately, we cannot provide you with a diagnosis over our chat line, or prescribe medications.

      For that please consult with your doctor to get a diagnosis and treatment for your condition.

      If you don’t have a doctor, here are a couple of resources to healthcare providers that may be helpful:
      (1) NeedyMeds has a database of free or low-cost clinics. (2) Your local pharmacist may have a clinic that provides visits at an affordable price. (3) There may be charitable healthcare providers or hospitals in your area that provide free health services. Search “charity hospitals near me” to locate them.

  3. Brittany

    Hi! So I have a quick question. So first off, i have had a mirena for 5 years and 2 months. It ‘expired’ a few months ago. I read online that it should still work for a year or 2 after the expiration date. I have not had a menstrual cycle in the whole 5 years of having it. All of a sudden it came back last month. Does that mean that the mirena is no longer working??

  4. Katelyn Doe

    I can’t use the chat thing you tell everyone to go to sorry so can u plz just answer this one question??? I’ve been having brown discharge for the last few days. Am I about to start my period for the first time? I do t know what to do

    • Michael Wong

      Dear Katelyn, We are sorry that you have been having difficulty with the chat function. I have emailed you. In the future, if a nurse is not available on the chat line, you can always pose a question using that same function to send us a confidential email. Thanks for reaching you to us.

  5. Brittney

    I have had a colon infection for almost a year, my stomach is just now starting to hurt. Including my back also. I’m in a lot of pain. And my stomach is swoll. I don’t know what to do.

  6. Vivian

    my throat hurts very bad and has for almost a week. i have never smoked a full puff bar and only smoked two blunts of weed. i went to the doctor a few days ago because my tonsil was very swollen and my lymph nodes. my throat pain was severe and i could not eat. they said it was drainage. i’ve been taking allegra and a lot of (probably too much) ibuprofen. here and there i feel nausea which makes me think i take too much. my tonsil is now nasty with white lines all over it and bleeds. it’s been over a week almost two weeks this upcoming monday/tuesday. could this be severe like cancer? (i’m 16)

  7. Kristin DeBord

    Approximately 12hrs ago I began to experience nausea, abdominal discomfort & severe R ovarian pain, such as occurs with a large cyst. This is continuing, as I am certain it’s my Endometrios. My question is, when should I call EMS to take me to ER? I feel dehydrated. This is not something I have ever done except 1 time, 5 years ago.

  8. Jennifer

    I am trying to get back on my anxiety med and have a new doctor when I made the appointment they said she would not subscribe controlled substance on the first visit. Why is that and how soon can I get my meds after the first visit

  9. gabby

    i am 17 years old and me and my bf had unprotected sex and he cummed in me on sep 8 and right after i felt sharp pains in my stomach my last period was August 14 and a week later after he cummed in me i started bleeding first i was heavy for 2 day then it begin to get real light and it was pink. Could i be pregnant.

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