Tag: Jeff Segal

Thousands of Eyes and Ears to Promote Patient Safety

By Jeff Segal, MD, JD (founder and CEO of eMerit)

I tackled this proposition at the recent conference “15th Annual Advanced Forum on Obstetric Malpractice Claims.” Speaking on the panel discussion with me were:

  • Bruce Patsner, MD (Vice Chair, Quality, INOVA)
  • Angela W. Russell (Partner, Wilson Elser Moskowitz Edelman & Dicker LLP)
  • Michael Wong, JD (Founder and Executive Director, Physician-Patient Alliance for Health & Safety)

I noted that far too often patients and staff see near-misses (which should more accurately be called near-hits), and say nothing. These early warning signals receive no action. Why? Because no one transmits this information to anyone with authority to take action. These are missed opportunities. Continue reading “Thousands of Eyes and Ears to Promote Patient Safety”