Patient Safety

Thousands of Eyes and Ears to Promote Patient Safety

By Jeff Segal, MD, JD (founder and CEO of eMerit)

I tackled this proposition at the recent conference “15th Annual Advanced Forum on Obstetric Malpractice Claims.” Speaking on the panel discussion with me were:

  • Bruce Patsner, MD (Vice Chair, Quality, INOVA)
  • Angela W. Russell (Partner, Wilson Elser Moskowitz Edelman & Dicker LLP)
  • Michael Wong, JD (Founder and Executive Director, Physician-Patient Alliance for Health & Safety)

I noted that far too often patients and staff see near-misses (which should more accurately be called near-hits), and say nothing. These early warning signals receive no action. Why? Because no one transmits this information to anyone with authority to take action. These are missed opportunities. Read More